FAQ

How do I know if I need counselling?

What should I expect when I first come in?

How often should I come?

Is the cost covered?

Is what I tell you confidential?

What is the cancellation policy?

What if I'm sick?

Many people who have never been to a counsellor wonder if their problems or concerns warrant counselling or therapy. When feeling uncertain, some people wait and then find that the problem only worsens. Sometimes problems grow and become more complicated when left unresolved. However, I have found that when issues are addressed sooner rather than later, it is easier to understand what needs to change and how to move forward.

It is never a bad idea for most people to choose to come for counselling, even for one or two sessions. Similar to preventative medicine, addressing issues early on can oftentimes avert a potential crisis.

I have a very comfortable office located on the second floor (#203) of Mill Creek Crossing. When you come in, just have a seat and wait for me to come get you. I always leave time between sessions so you are not left waiting. 

 

When you come for the first time, I ask that you fill out a short consent form outlining your rights to confidentiality and a client service agreement. Then we will spend the next hour discussing your concerns and answering any questions you may have about therapy. Together we will discuss  your goals and how to reach them. You may want time to think about whether to continue in therapy or you may be ready to start working. Either way, I will follow your lead and respect your decisions.

You control how often and how long you come to therapy. Together we will discuss what makes sense for your circumstances. You are never under any obligation and the decision is always supported and respected. 

Many employers with extended health benefits offer some coverage for Registered Clinical Social Work. Check with your insurer. I will provide you with a receipt that you can submit for reimbursement.

 

If you don't have extended health benefits, my services are considered a health tax benefit and can be used as a tax deduction.

It is very important that you feel safe to talk about what is happening in your life openly and without fear. There are three exceptions to confidentiality where I am legally compelled to disclose and I would always discuss this with you at the time:

 

If you have a plan or intention to harm yourself or someone else

If a child is at risk for harm

If your records are subpoenaed by a court

I require 48 hours notice if you cannot make your appointment (two working days). This allows me the opportunity to give your space to someone who is waiting to get in. The full fee will be charged if you do not provide 48 hours notice unless there is an emergency. 

 

If you are feeling ill or worry about spreading illness we can always move our session to online. 

If you have more questions please feel free to contact me